Cireson Service Manager Portal

This course covers configuration, administration, and use of the Cireson Service Manager Portal. This covers all portal-related apps, such as the Self-Service Portal, Analyst Portal, Dashboard Designer, and Knowledge Base. Topics include:

• Portal installation, configuration, and navigation
• Self-Service catalog and Advanced Request Offerings
• Analyst Portal overview and usage
• Configuration Management Portal overview and usage
• Analytics and reporting
• Customization

Estimated Time: 1 Hour 45 Minutes

Service Manager Portal

FREE

Welcome to Cireson Service Manager Portal

Portal Introduction

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Components, Installation and Upgrade

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Navigation

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Self Service Portal

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Advanced Request Offerings

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Analyst Portal

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Configuration Management Portal

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Administration

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Analytics

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Customization

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