Service Manager Master Class

This course offers a deep dive into advanced System Center Service Manager (SCSM) and Cireson Service Manager Portal concepts. This is advanced course that requires working knowledge of SCSM and Cireson products. Topics include:

• Databases, Services, and Architecture
• Portal Customizations, including Forms, Styling, and Tasks
• Type Projections
• Reporting
• API Calls
• Creating and Editing Custom Pages

Estimated Time: 5 Hours

Cireson Master Class


Course Overview

Databases, Services and Architecture

Portal Customization – Forms

Type Projections


Portal Customization – Styling

Portal Customization – Tasks

Portal Customization – Editing Pages

Portal Customization – Custom Pages

Portal Customization – API