Cireson Remote Support

This course covers everything the Cireson Remote Support App has to offer. From architecture to configuration and usage, this course will make sure you are prepared to get the most out of what Cireson Remote Support has to offer. Topics include:

• Architecture and settings overview
• Security settings and recommendations
• Computer management capabilities including how to perform remote actions
• User management app overview, featuring account unlock and password reset
• Software management, requests, and deployment
• Script grids and editing

Estimated Time: 1 Hour 15 Minutes

Remote Support


Welcome to Remote Support

Architecture and Settings

Security Settings

Computer Management

User Management

Software Management

Deployment Management

Script Management

Software Requests

Integrations with ITSM Platforms

Remote Support Desktop