Free Community Apps

This course covers all of the Free Community Apps that Cireson has to offer. Not a customer? No problem! You can get started using these apps right away for free. Topics include:

• Auto Close App
• Service Desk Ticker App
• Notify Analyst App
• Advanced Send Email and Time Tracker Apps
• Self Service and Analyst Portal Apps

Estimated Time: 45 Minutes

 

Free Community Apps

FREE
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Welcome to Free Community Apps

Course Overview
Lesson 1 of 1 within section Welcome to Free Community Apps. You must enroll in this course to access course content.

Auto Close

Section Overview
Lesson 1 of 4 within section Auto Close. You must enroll in this course to access course content.
Workflows
Lesson 2 of 4 within section Auto Close. You must enroll in this course to access course content.
Data Retention
Lesson 3 of 4 within section Auto Close. You must enroll in this course to access course content.
Review and Quiz
Lesson 4 of 4 within section Auto Close. You must enroll in this course to access course content.
Has Quiz

Notify Analyst

Section Overview
Lesson 1 of 5 within section Notify Analyst. You must enroll in this course to access course content.
Installing
Lesson 2 of 5 within section Notify Analyst. You must enroll in this course to access course content.
Action Log Notify
Lesson 3 of 5 within section Notify Analyst. You must enroll in this course to access course content.
Analyst Assignment
Lesson 4 of 5 within section Notify Analyst. You must enroll in this course to access course content.
Review and Quiz
Lesson 5 of 5 within section Notify Analyst. You must enroll in this course to access course content.
Has Quiz

Ticker App

Section Overview
Lesson 1 of 4 within section Ticker App. You must enroll in this course to access course content.
Installation
Lesson 2 of 4 within section Ticker App. You must enroll in this course to access course content.
Usage
Lesson 3 of 4 within section Ticker App. You must enroll in this course to access course content.
Review and Quiz
Lesson 4 of 4 within section Ticker App. You must enroll in this course to access course content.
Has Quiz

Advanced Send Email

Section Overview
Lesson 1 of 3 within section Advanced Send Email. You must enroll in this course to access course content.
Using Advanced Send Email
Lesson 2 of 3 within section Advanced Send Email. You must enroll in this course to access course content.
Review and Quiz
Lesson 3 of 3 within section Advanced Send Email. You must enroll in this course to access course content.
Has Quiz

Time Tracker

Section Overview
Lesson 1 of 3 within section Time Tracker. You must enroll in this course to access course content.
Using Time Tracker
Lesson 2 of 3 within section Time Tracker. You must enroll in this course to access course content.
Review and Quiz
Lesson 3 of 3 within section Time Tracker. You must enroll in this course to access course content.
Has Quiz

Self Service Portal

Section Overview
Lesson 1 of 5 within section Self Service Portal. You must enroll in this course to access course content.
Navigation and Functionality
Lesson 2 of 5 within section Self Service Portal. You must enroll in this course to access course content.
Managing Work Items
Lesson 3 of 5 within section Self Service Portal. You must enroll in this course to access course content.
Knowledge Base
Lesson 4 of 5 within section Self Service Portal. You must enroll in this course to access course content.
Review and Quiz
Lesson 5 of 5 within section Self Service Portal. You must enroll in this course to access course content.
Has Quiz

Analyst Portal

Section Overview
Lesson 1 of 4 within section Analyst Portal. You must enroll in this course to access course content.
Navigation and Functionality
Lesson 2 of 4 within section Analyst Portal. You must enroll in this course to access course content.
Managing Work Items
Lesson 3 of 4 within section Analyst Portal. You must enroll in this course to access course content.
Review and Quiz
Lesson 4 of 4 within section Analyst Portal. You must enroll in this course to access course content.
Has Quiz
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